Shipping
SHIPPING INFORMATION
Processing can take 1 to 2 business days, and then one of our delivery partners will get the item to you. You’ll get a shipment notification email with a tracking number once your parcel leaves us.
New Zealand
FREE Express: Tracked NZ Post Delivery for orders over $90NZD
Delivery for Orders Below $90NZD | $5.95
Estimated 1 - 3 Working Days
RURAL FREE Express: Tracked NZ Post Delivery for orders over $90NZD
Delivery for Orders Below $90NZD | $10.95
Estimated 1 - 3 Working Days
If the item you’ve selected is out of stock in our New Zealand warehouse but available in our UK warehouse, an additional shipping fee of $19.95 NZD will apply for that item.
Orders over $120 NZD will qualify for free shipping from our UK warehouse.
If you prefer not to pay the additional shipping cost, you can remove the UK-shipped item from your cart. (You’ll know you’ve removed the correct item when your shipping cost decreases.)
Australia
FREE STANDARD: Tracked Delivery for Orders Over $120NZD
Thank You Delivery for Orders between $80NZD-$120NZD | $9.95NZD
Delivery for Orders Below $80NZD | $16.95NZD
Estimated 3-10 working days
If the item you’ve selected is out of stock in our NZ warehouse but available in our UK warehouse, an additional shipping fee of $19.95 NZD will apply for that item.
Orders over $120 NZD will qualify for free shipping from our UK warehouse.
If you prefer not to pay the additional shipping cost, you can remove the UK-shipped item from your cart. (You’ll know you’ve removed the correct item when your shipping cost decreases.)
United Kingdom
FREE STANDARD: Tracked Delivery for Orders Over £60GBP
Delivery for Orders Below £60GBP | £3.95GBP
Estimated 1-4 working days
If the item you’ve selected is out of stock in our UK warehouse but available in our NZ warehouse, an additional shipping fee of $19.95 NZD will apply for that item.
Orders over $150 NZD will qualify for free shipping from our NZ warehouse.
If you prefer not to pay the additional shipping cost, you can remove the NZ-shipped item from your cart. (You’ll know you’ve removed the correct item when your shipping cost decreases.)
Europe
FREE STANDARD: Tracked Delivery for Orders Over $150NZD
Delivery for Orders Below $150NZD | $17.95NZD
Estimated 5-9 working days
If the item you’ve selected is out of stock in our UK warehouse but available in our NZ warehouse, an additional shipping fee of $19.95 NZD will apply for that item.
Orders over $150 NZD will qualify for free shipping from our NZ warehouse.
If you prefer not to pay the additional shipping cost, you can remove the NZ-shipped item from your cart. (You’ll know you’ve removed the correct item when your shipping cost decreases.)
Rest of the World
Standard: FREE Tracked Delivery for Orders Over $150NZD
Delivery for Orders Below $150NZD | $19.95NZD
Estimated 3-10 working days
Taxes and duties are not included. You are responsible for any fees on arrival to your country, if any. Please check with your local customs of any importation fees first.
*Please note: All orders DO NOT require a signature upon delivery. If there are no recipients available at the time of delivery, the Courier Service has the right to leave the package in a safe area on the property.